![]() If you have any questions, call (866) 373-5663. Wright, who has directed the flood insurance program for FEMA since June 2015, acknowledged in an interview on Friday that major changes were called for and said some were already in the works. For coverage options and a quote, please contact one of our agents from the list below, which is sorted by city. Thank you for your interest in Wright Flood and flood insurance in Maryland. This video might help: How to Open a Wright Flood Claim in 5 Easy Steps By text you can open a claim by texting the word claim to (727) 777-7066. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.Locate a Wright Flood agent in Maryland who can help you secure the coverage you need. Claims at Wright Flood can be opened 24 hours a day Access the customer login link below as a policyholder or a guest. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Flood insurance, generally purchased separately from your homeowners insurance policy, may cover losses from water damage related to flooding and may help. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. I would also want to be paid back the convenience fee. I will incur interest fees on my credit card if I wait until Neptune refunds me. The transaction was canceled within 30 minutes. She is rudely repeating that they have to hold onto my money for services I canceled within the correct window.I would like my premium refunded immediately since Neptune has no reason to hold on to it for 14 days. Selling Flood Insurance in a region with minimal flooding was the most difficult part of my job and I was moved from region to region 7 different tims. I was a Regional Sales Manager and for the most part, left to set my schedule and complete my work by my priorities. She is also telling me that she can't expedite the refund in any way. Overall, Management in a B with e Executive VP being an A+. ***** is telling me that this is common practice and she is sorry that I never experienced it before in a similar cancellation situation. They will have to hold on to the amount for 14 days to ensure they have it to return it. This is unacceptable! I called Neptune and spoke with *****, who insisted they can not refund me the money because they don't have it yet. I will have to pay my credit card before they return my funds incurring a double payment. However, the convenience fee will not be returned to me and the premium charged to my credit card will be refunded in 30 days. The policy was canceled within 30 minutes. The agent also told me that if I am not happy with the terms of the policy and the charged fee she will cancel the policy immediately and I will be refunded the premium amount. ![]() The agent called me back saying that a convenience fee of 19 dollars was charged at the time on top of the premium. My agent paid the premium in full with my credit card. ![]() On I purchased flood insurance from Neptune through my agent ****** Insurance. Wiithout policy number, report your claim:·by Text: Text the word claim to 72 by email to, by telephone to Claims Dept.
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